Privacy Policy

Effective Date: October 17, 2024

1. Introduction

Rides Mate (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and share information about users of our mobile application, Rides Mate, to provide rental services for vehicles by categories. By using Rides Mate, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following information to enable a seamless rental experience:

• First Name and Last Name: For identification and communication purposes.
• Phone Number: To facilitate secure communication and booking confirmations.

We do not collect additional personal information unless explicitly provided by you.

3. How We Use Your Information

The information we collect is used to:

• Enable vehicle booking and rental services within the app.
• Send notifications or updates regarding your rentals.
• Improve user experience and app functionality.

4. Data Sharing and Disclosure

We do not sell, lease, or share your personal information with third parties unless required by law or necessary for fulfilling rental transactions. In such cases, we may share your data with:

• Service Providers: For purposes such as processing payments or providing customer support.
• Legal Authorities: When required by law or in response to valid legal processes.

5. Data Security

We employ appropriate security measures to safeguard the information collected. However, no system can be fully secure. We encourage you to take precautions to protect your personal data, such as using strong passwords.

6. Data Retention

Your data will be retained for as long as necessary to provide services and comply with legal obligations. Once data is no longer needed, it will be securely deleted.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to any inaccurate or outdated data.
• Request deletion of data, subject to certain exceptions.

To exercise these rights, please contact us at business@ridesmate.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will notify you by revising the date at the top of the policy or by providing additional notice within the app.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: business@ridesmate.com